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Return Policy


Return & Refund Policy of Art and Design

Updated: February 21, 2024

Introduction: At Art and Design, our goal is to ensure satisfaction with every purchase. This policy outlines our procedures on returns and refunds to ensure a transparent and fair experience for our digital and physical products.


  • Company: Art and Design, responsible for your purchases.

  • Customer: Individuals or entities purchasing from us.

  • Service: The offerings provided by Art and Design, as detailed on our website.

  • Device: Any device with internet access used to interact with our services.

  • Website: The online platform of Art and Design, accessible at

Digital Products Return Policy: For digital products, including but not limited to Procreate brushes and digital artwork:

  • Customers are eligible for a full refund within 30 days of purchase if not satisfied.

  • To initiate a refund, please contact us with your order details and reason for the refund.

Physical Products Return Policy: Our physical products are fulfilled by, which has its own return policy linked here. For issues related to misprints, damage, or defects:

  • Claims must be submitted within 30 days after product receipt.

  • For lost packages, claims are to be made no later than 30 days after the estimated delivery date.

  • Returns due to buyer’s remorse or size exchanges are at the customer's expense, unless residing in Brazil, where specific conditions apply.


  • Refunds for cancelled orders due to stock or quality issues will be processed promptly.

  • Quality checks are conducted on all items before dispatch. We are not liable for damages incurred during shipping.

  • Upon receiving and inspecting returned items that meet our return criteria, refunds will be issued to the original payment method.

Shipping for Returns:

  • Return shipping costs are the responsibility of the customer.

  • Art and Design will not cover shipping costs for returns, including items initially shipped for free.

Consent & Changes to Policy:

  • By using our services, making a purchase, or registering an account, you agree to this Return & Refund Policy.

  • We reserve the right to update this policy. Continued use of the service after updates constitutes acceptance of the new terms.

Contact Us: For any concerns or questions regarding our products or this policy, reach out to us at

Your satisfaction is paramount to us at Art and Design. We're here to support your creative journey with our products and ensure a positive experience.

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